frequently asked questions
General FAQS
Serviceking offers comprehensive solutions through two divisions:
Automobile Division: Includes repair services (e.g., auto glass repair, aluminum repairs), maintenance services (e.g., car wash, tire service), and custom services (e.g., auto painting).
Telecom Division: Focuses on telecom site construction, shared infrastructure solutions, and renewable energy systems for telecom operations.
Serviceking stands out for its dual expertise in automobile care and telecom infrastructure. With certified professionals, state-of-the-art technology, and a customer-focused approach, the company ensures quality, innovation, and sustainability across all services.
Booking a service is simple. Visit our website, select your desired service from either the Automobile or Telecom division, and complete the booking form. Alternatively, you can call our customer service hotline for assistance.
Yes, Serviceking specializes in custom telecom solutions, including site-specific infrastructure development, renewable energy integration, and tailored maintenance services. We work closely with clients to meet their unique project requirements.
Serviceking operates nationwide, with service centers and project teams strategically located to ensure efficient service delivery for both automobile and telecom solutions. Check our website for the nearest location or service availability in your area.
Detailing is part of every repair. We will return your car with a freshly washed exterior and a vacuumed, clean interior.
We use the paint codes from the manufacturer. These are located on your vehicle. We also utilize the latest in computer technology so that your new paint precisely matches your vehicle’s original paint.
There are two different kinds of parts:
OEM – Original Equipment Manufacturer parts. For example, Honda OEM parts are made by Honda for Honda vehicles.
Aftermarket Parts – These are not made by the manufacturer, but manufacturers offer certifications to ensure fit, function and safety.
We use only the highest quality parts, regardless of whether they are OEM or aftermarket. You can make further enquiries by asking any of our team members.
The repair time will depend on the extent of the vehicle damage. Once the shop receives the vehicle, a team member will produce an auto repair estimate and contact you within 24 hours to discuss it with you.
Serviceking Automobile FAQS
No, the email address on file is solely for communication purposes. We will not distribute your information.
Please call us in advance to see if your car can stay in the shop until you return.
Yes, we can but you have to discuss this option with us upfront.
Please call us upfront to determine the availability of this service.
Yes you can. Serviceking Nigeria is open for work on Saturdays. However, we only schedule and accept vehicle drop-offs Monday through Friday during regular business hours.
We order the parts that you need only after we’ve conducted a thorough damage analysis. When parts are ordered, they usually arrive within 48 hours. However, if the damage is very minor, such as headlights, taillights, mirrors, etc., then you may stop by the shop to pre-order those parts.
Your vehicle will likely go through numerous stages for repair, including painting and disassembly. We want you to have your belongings in case you need them during that time. We shall not be liable for any damage or loss of belongings left in the vehicle.
A quarter-tank of gas allows us to test drive the vehicle or move it around the shop during the repair process.
We accept any of the following payments: Credit/Debit Card – Visa, MasterCard, Verve, Discover or American Express. Local Personal Checks (Up to $1,000 or its equivalent). We do not accept Cash.
Payment is made upon pick-up, once the repairs are complete or as agreed after evaluation of the vehicle.
The authorization form allows us to begin repairs on the vehicle. You will receive a detailed explanation when you arrive at the shop.
We will have the shop contact you to make arrangements.
Serviceking Telecom FAQS
Serviceking provides a wide range of telecom solutions, including telecom site construction, shared communications infrastructure, renewable energy solutions, fiber optic deployment, tower maintenance, emergency telecom solutions, custom telecom projects, and monitoring and analytics.
Yes, Serviceking specializes in deploying telecom infrastructure in underserved and remote areas, ensuring seamless connectivity and reliable communication solutions.
Absolutely. We offer bespoke telecom solutions tailored to meet specific needs, including custom designs, project implementation, and integration with existing networks.
Shared communications infrastructure refers to telecom assets, such as towers, that are shared by multiple operators. This reduces costs, minimizes environmental impact, and promotes efficient resource utilization.
We implement advanced maintenance practices, proactive monitoring, and the latest technology to ensure uninterrupted and reliable performance of shared assets.
Yes, Serviceking integrates solar and hybrid power systems into telecom sites to ensure sustainable energy use, reduce operating costs, and minimize carbon footprints.
We tailor our solutions to each site’s specific needs, utilizing advanced technologies to maximize energy efficiency and ensure consistent power supply, even in challenging environments.
We employ industry-certified technicians, state-of-the-art equipment, and rigorous quality assurance processes to deliver top-notch telecom solutions.
Our proactive maintenance services, 24/7 monitoring systems, and robust response teams ensure minimal downtime and optimal network performance.
Yes, we work closely with leading telecom operators to develop, deploy, and maintain infrastructure that meets the growing demand for connectivity across Nigeria and Africa.
Yes, we welcome partnerships with businesses for telecom infrastructure projects, including consultation, co-development, and long-term maintenance agreements.
You can reach us via our website contact form, email, or customer support hotline. Our team is ready to discuss your telecom needs and provide tailored solutions.
Driving Happiness,
Connecting Possibilities
Experience expert automobile care and telecom infrastructure solutions under one trusted brand.
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Plot 36 College Crescent, Abel Koyejo layout, Oke-Ado, Ibadan, Oyo State, Nigeria.